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Every feature your property needs. No roadmap caveats.

Every capability on this page is shipped, in active use, and ready for your property today. The roadmap is kept separate — and honest.

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Live and in active use

What's included

Six capability areas. All shipped. Built specifically for the Australian hospitality operator.

Live

Reservations & Calendar

The daily operational heartbeat of your property — from first enquiry to check-out.

  • Visual occupancy calendar — every room, every night, at a glance
  • Full reservation lifecycle: quote → hold → confirmed → checked in → checked out
  • Walk-in and advance reservation flows in the same interface
  • Cancellation and no-show tracking with configurable reason codes
  • Day-level arrival and departure lists
  • Internal notes and communication per reservation
  • Reservation source tracking (direct, OTA, agent)
Live

Rooms, Types & Rates

Full inventory control from room type down to individual room.

  • Configurable room types with bed setup and facilities
  • Rate plans: standard, weekend, seasonal, and length-of-stay rates
  • Availability management with block-out dates
  • Room closure with configurable reasons (maintenance, renovation, owner stay)
  • Per-room-type photos and descriptions for the booking engine
  • Room-level notes and status tracking
Live

Guests, Companies & Agents

A complete CRM layer — inside the PMS, not bolted on separately.

  • Unified guest profiles with full stay history and lifetime value
  • Company accounts with invoicing addresses and negotiated rates
  • Travel agent profiles with commission configuration
  • Guest identity document recording (passport, licence)
  • Tags and internal notes for segmentation and VIP flags
  • Guest search across name, phone, email, and document number
Live

Accounting & Finance

AU-compliant financials without a separate accounting system.

  • Full transaction ledger with charge posting
  • Tax-compliant invoicing with GST line-item breakdown
  • Bond tracking: collection, reconciliation, and release
  • Deposit collection applied against future reservations
  • Night audit: close the day, generate daily balance statement
  • Company account statements for corporate billing
  • GST / AU tax engine — configurable rates, correct rounding
  • Multi-charge posting: accommodation, extras, food & beverage
Live

Housekeeping

Track room status and coordinate your housekeeping team from one view.

  • Room status workflow: Dirty → Clean → Inspected → Ready
  • Out-of-Order designation with reason and date range
  • Housekeeper assignment and daily task lists
  • Priority by departure, stay-over, and VIP arrival
  • Status updates visible instantly across the team
Live

Team, Permissions & Configuration

Granular control over who sees and does what — all configurable without code.

  • Role-based access control with per-action permission flags
  • Fully configurable roles — define exactly what each role can access
  • Per-property audit log: every change, actor, and timestamp
  • Configurable reference data: booking sources, payment methods, charge categories, ID types, cancellation reasons
  • AU-first defaults: GST, AUD, ACST, dd/mm/yyyy throughout
Live

Public Booking Engine

A live booking page at your property's URL. Guests book direct — no OTA commission, no third-party redirect. Rooms, rates, and availability drawn directly from your PMS.

Your URL

yourproperty.roomefy.com.au/book

Data isolation

Your property's data is yours alone.

Roomefy gives every property its own dedicated data store and its own dedicated compute environment. A completely isolated environment, not just a partition in a shared system.

This is architectural, not a configuration flag. A security incident at one property cannot propagate to another.

This is the same architecture a company would build for a single-tenant product, extended to every property on the platform.

  • One dedicated data store per property

    Your reservation data lives in its own dedicated data store. No shared schema. A bug or leak in another customer's account cannot reach yours.

  • One compute service per property

    Your PMS runs on its own dedicated compute service. Other customers' traffic, even a spike, does not touch your instance.

  • Complete audit log

    Every data mutation is captured: actor, entity, before/after state, and timestamp. Per-property, not shared across customers.

  • APAC data residency

    All databases and compute are provisioned in Singapore, keeping your data in the APAC region from day one.

Openly planned

On the roadmap

These are not yet shipped. We list them openly because a public roadmap is a trust signal, not a weakness. Founding customers get early access as each one ships.

  • Coming

    Conversational Commands

    Type "create reservation for John Smith 5–8 March room 4" and it's done. Natural language, real actions, no form filling.

  • Coming

    Smart Documents

    AI-drafted booking confirmations, invoices, and guest communications — reviewed by you, then sent.

  • Coming

    AI-Assisted Inbox

    Triage guest enquiries, draft replies, and surface anything that needs a human — intelligently.

  • Coming

    AI Migration Assistant

    Switch from your current PMS in a day. AI-driven data migration that brings your history across, intact.

  • Coming

    Guest Portal

    Magic-link access for guests to view their booking, manage preferences, and self check-in.

  • Coming

    Channel Manager

    Sync rates and availability to Booking.com, Airbnb, and Expedia via integrated channel management.

  • Coming

    Online Payments

    Take deposits and full payments directly in the PMS — no third-party booking fee.

Ready to put these to work?

We're onboarding a small number of AU properties directly. Direct access, honest conversation, and real input into what we build next.

Request early access

Or see what each plan includes